The Birth Company is committed to ensuring that your privacy is protected, any information given to us by which you can be identified will only be used by us in accordance with this privacy statement. We comply fully with the data protection law in force in the UK and with all applicable clinical confidentiality guidelines.
Information about you is collected when you engage with The Birth Company by booking an appointment online, contacting us via telephone or by email. We may collect personal information about you from a professional referral.
To provide you with a high standard of care we need to hold personal information about you. This personal data includes:
We use your personal information to provide you with our services and to improve and extend our services. We will always ask you for your consent to use this personal information, which will be kept as part of your medical records. If you change your mind, you can withdraw this consent at any stage. We do not use your information for any marketing purposes.
We collect information about you to respond to any queries or bookings that you may have using the information given. We use information collected from the website to personalise your repeat visits to our website.
We will only keep your personal information for as long as is necessary and in accordance with UK Law.
Information about you may be shared with other healthcare professionals such as your General Practitioner, Hospital Consultants, Therapists, and others involved in your care with your consent. We ensure that the confidentiality and security of your personal information is protected by contractual restrictions and service monitoring. Any information that is shared for either legal or medical reasons is all respected by GDPR.
We are committed to keeping your personal information secure. We have in place physical, electronic, and operational procedures intended to safeguard and secure the information we collect. All our website details held under SSL (Secure Sockets Layer) are to ensure transmitting of the data remains encrypted between our server and browser.
You can contact us via email or phone to discuss how we use your information or if, for any reason, you do not wish to have your information used in any of the ways described above.
If you require your personal records that are kept by The Birth Company, we may ask you to provide additional information or documentation to confirm your identity, or if you are seeking to access personal information of another individual, proof of their consent or your legal right to receive their personal information.
Cookies are the text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to comply statistical reports on website activity.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your website browser. However, in a few cases some of our website features may not function as a result.
You as an individual have rights as follows:
We are very aware that you trust us to keep this information confidential. We are compliant with UK data protection law and follow medical confidentiality guidelines issued by professional bodies.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
If you have any data protection queries, aside from your medical record, please contact Holly Heard at: Holly@thebirthcompany.co.uk or write to us – Data Protection Officer, The Birth Company, 3rd Floor, 137 Harley Street, London, W1G 6BF
We had received possible worrying news from our NHS anomaly scan, without much information provided or confirmation. I am so pleased that we came to The Birth Company for reassurance, as we are now extremely happy that everything is fine. Shahrzad was fantastic and went through the whole anomaly scan thoroughly, explaining everything and looking in detail at each area. Nothing was rushed and she took her time to make sure baby was in the correct position to get the best results. We can’t thank her and Dr Gibb enough for the confidence they have given us. Would highly recommend The Birth Company for all scans.
' Professional and reassuring 'Helen Campbell
The sonographer was ready as soon as I arrived, and she was extremely calming, personable and professional. The scan and blood test where efficient without feeling rushed and all very easy. These appointments can feel uneasy and make you feel anxious but I felt reassured and in professional hands the whole time
I saw Kate throughout my first pregnancy and am now doing so again with my second. She is absolutely amazing, she explains everything really clearly, and has answered all sorts of bizarre questions and worries I have had. On top of being clinically excellent she is also just the loveliest person and always a pleasure to see.Sarah Elliott
We had the harmony test with the Birth Company and had a reassurance scan with sonographer Kirsty McGarry who was absolutely lovely and really put our minds at rest. We had been scared by our NHS dating scan and left feeling like there was something wrong. We explained the situation and was treated very professionally and with good care. Also speedy appointments also as I had phone in the morning and got an appointment by afternoon. So thankful.Ashley and Tom
Really friendly, efficient service. Great experience overall. Had the Panorama. My appointment was with Kate who was absolutely fantastic. The results came really quickly. Have a comparison with private healthcare elsewhere and must say that The Birth Company was just how I would like to be treated when I pay for medical services - attentively, calmly, friendly, in a pleasant environment that doesn't look like hospital. Top marks!Anna
' Efficient, friendly and always on hand to provide last minute appointments 'Anna s
The Birth Company has been excellent, providing timely scans and blood tests during my IVF treatment abroad. Staff are always friendly and extremely efficient. I would highly recommend coming here.
' Professional and friendly 'Lyndsey Dilla
When I first contacted the Birth Company I spoke to Danielle. She was fantastic. She went above & beyond to put me at easy & make the journey from Kent as stress free as possible. Every staff member that myself and my husband have come into contact with have been approachable, professional and friendly. Kate scanned me the first time and put me completely at easy. Lisa on reception is professional and very approachable. Highly recommended
' Highly recommended 'Emelie
Donald was so lovely! I was so nervous as I have a bad history and he was super quick and confirmed my baby's heartbeat as quickly as he could. He spent time showing me the baby and the anatomy and it was the best money I have ever spent! The reception girls were lovely too - considering they deal with babies day in day out they were super excited for me! Thank you so much one and all! If only I lived in London and could have all my scans with you!
Great Portland Street