Privacy Policy

The Birth companyis committed to ensuring that your privacy is protected, any information given to us by which you can be identified will only be used by us in accordance with this privacy statement. We comply fully with the data protection law in force in the UK and with all applicable clinical confidentiality guidelines. Please read this privacy policy carefully before using our website or contacting us. Together with our Terms and conditions (hyperlink) and the cookies policy (hyperlink), this privacy notice sets out our views and practices regarding your personal data and how we use, process and treat the personal data you provide to us.

This website is owned by The Birth Company

This privacy policy was last updated on 25/05/2018

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Personal information

In providing you with our services, The Birth Companywill collect your personal information, which may include sensitive personal information such as medical history and current medical status. We are very aware that you trust us to keep this information confidential. We are compliant with UK data protection law and follow medical confidentiality guidelines issued by professional bodies.

Securing information

We are committed to keeping your personal information secure. We have in place physical, electronic and operational procedures intended to safeguard and secure the information we collect. All our website datais held under SSL to ensure transmitting of the data remains encrypted between our server and browser.

Information we may hold about you

Medical information will be kept confidential, it will only be disclosed to those involved in your treatment and care.

When we collect your information

Information about you is collected when you engage with The Birth Company bybooking an appointment online, contacting us via telephone or contacting us by email. We may collect personal information about you from a professional referral.

In order to provide you with a high standard of care we need to hold personal information about you. This personal data comprises:

  • Personal details such as your full name, date of birth, address, email address and telephone number
  • Your past and current medical and condition
  • Information about the treatment that we have provided or propose to provide and its cost
  • Notes of conversations/incidents that might occur for which a record needs to be kept
  • Records of consent to treatment
  • Any correspondence relating to you with other health care professionals

Using your information

We use your personal information to provide you with our services and to improve and extend our services. We will always ask you for your consent to use this personal information, which will be kept as part of your medical records. If you change your mind, you can withdraw this consent at any stage. We do not use your information for any Marketing purposes.

Sharing information

Information about you may be shared with other healthcare professionals such as your General Practitioner, Hospital Consultants, Therapists and others involved in your care with your consent. We ensure that the confidentiality and security of your personal information is protected by contractual restrictions and service monitoring.

Keeping information

We will only keep your personal information for as long as is necessary and in accordance with UK law.

Your Rights Under GDPR

You as an individual have rights as follows:

  • The right to be informed about processing of your personal data
  • The right to have your personal data corrected in case of inaccuracy and to have incomplete personal information completed.
  • The right to object to processing to processing of your personal data
  • The right to restrict processing of your personal data
  • The right to remove of your personal data
  • The right to request access to your personal data and information about how we process it.
  • The right to move your personal data (Data Portability)
  • The right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us:

Accessing information

If you would like to know more about how we use your information or if, for any reason, you do not wish to have your information used in any of the ways described above, please contactThe Birth Company by email:

If you require your personal records that are kept by The Birth Company, email: We may ask you to provide additional information or documentation to confirm your identity, or if you are seeking to access personal information of another individual, proof of their consent or your legal right to receive their personal information.

If you would like us to remove or correct (where justified) any inaccurate information, please let a member of our staff know by email:

If you have any data protection queries, aside from your medical record, please contact us at: or write to us – Data Protection Officer, The Birth Company, 3rd Floor, 137 Harley street, London, W1G 6BF

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Thank you to all our patients for considering coming to our clinic. We aim to meet the highest standards.

Clinic Locations

Visit our clinic in Central London and Cheshire


137 Harley Street, London W1G 6BF
Nearest Underground Tube Stations

Baker Street
Regent’s Park
Great Portland Street


Alderley Edge Medical Centre, Talbot Road, Alderley Edge, Cheshire, SK9 7HR
Nearest Overground Train Station

Alderley Edge